Privacy Policy

Last Updated: Feb 24, 2024

Thank you for choosing peakcharge! This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including our website and associated tools. By using peakcharge, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

We may collect the following personal information:

  • Name
  • Email address
  • Contact details
  • Payment details

provided during the account registration process or required for subscription plans.

1.2 Usage Information:

We collect information about your usage of peakcharge, including:

  • Information about your interactions with our website
  • IP address
  • Browser type
  • Device
  • Operating system
  • Pages visited on our site

1.3 Supercharger Usage Statistics:

To provide insights into Supercharger usage, we may collect statistics such as average price paid per kWh and information about incurred blocking fees.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain the peakcharge service.
  • To improve and personalize your experience.
  • To process payments and communicate with you regarding your subscription.
  • To analyze Supercharger usage statistics for insights and feature improvement.

3. Data Storage and Security

Your information is stored securely on Cloudflare servers. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or outlined in this Privacy Policy.

4.1 MailJet - Email Communications:

We use MailJet as a third-party provider to send emails, including account-related notifications, updates, and promotional content. Your email address and other necessary information may be shared with MailJet for these purposes. MailJet adheres to industry-standard security practices to safeguard your information.

It's important to note that MailJet operates independently, and their use of your information is governed by their own privacy policy, which you can review on their website.

4.2 Stripe - Payment Service Provider

We offer the possibility to process the payment transaction via the payment service provider Stripe, c/o Legal Process, 510 Townsend St., San Francisco, CA 94103 (Stripe). This corresponds to our legitimate interest in providing an efficient and secure payment method (Art. 6 Abs. 1 lit. f DSGVO). In this context, we disclose the following data to Stripe to the extent necessary for the performance of the contract (Art. 6 Abs. 1 lit b. DSGVO).

  • Name of the cardholder
  • Email address
  • Customer number
  • Order number
  • Bank account information
  • Credit card details
  • Expiration date of the credit card
  • Credit card verification number (CVC)
  • Date and time of the transaction
  • Transaction amount
  • Name of the provider
  • Location

The processing of the data specified in this section is neither legally nor contractually required. Without the transmission of your personal data, we cannot process a payment via Stripe.

Stripe assumes a dual role as Controller and Processor in data processing activities. As a Controller, Stripe uses your transmitted data to fulfill regulatory obligations. This corresponds to Stripe's legitimate interest (pursuant to Art. 6 Abs. 1 lit. f DSGVO) and serves the performance of the contract (pursuant to Art. 6 Abs. 1 lit. b DSGVO). We have no influence on this process.

Stripe acts as a data processor to facilitate transactions within the payment networks. Within the framework of the data processing agreement, Stripe acts exclusively on our instructions and has been contractually obligated, pursuant to Art. 28 DSGVO, to comply with data protection regulations.

Stripe has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs).

Further information on options for objection and removal concerning Stripe can be found at: https://stripe.com/privacy-center/legal

Your data will be stored by us until the completion of the payment process. This includes the period required for processing refunds, debt management, and fraud prevention.

5. Cookies and Tracking Technologies

peakcharge uses cookies and similar tracking technologies to enhance your experience and gather information about usage patterns. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info(@)getsolyd.com.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info(@)getsolyd.com